Contact information

Contact Us

We're here to help and would be happy to assist you with any questions, concerns, or feedback regarding your order or our products.

Customer Support

Email: thekitch@contact.us

We aim to respond to all inquiries within 24–48 business hours.

Mailing Address

The Kitch
London Gatwick Airport (LGW)
Horley Gatwick RH6 0NP
United Kingdom

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed

Order Support

For faster assistance, please include the following information in your email:

  • Full Name

  • Order Number

  • Email Address Used for Purchase

  • Description of Your Inquiry

Thank you for choosing The Kitch. We appreciate your business and look forward to assisting you.